OTIF Non-Compliance < 95%
Fined when on-time in-full performance falls below 95%. Carrier records and delivery confirmations decide whether the score was right.
Retailers · CVS
CVS compliance fines, challenged with evidence.
OTIF non-compliance fines and ASN claims, validated against what actually shipped. RetailPath files disputes with the EDI record and delivery proof attached.
< 95% OTIF threshold behind code 3040
< 85% OTIF threshold behind code 3041
95% RetailPath dispute win rate
The CVS codes we recover.
Compliance programs fine by threshold, but the underlying data is often wrong — ASNs that transmitted, shipments that arrived inside the window.
OTIF Non-Compliance < 85%
The steeper tier of CVS's OTIF program. Same dispute logic, larger dollars at stake.
ASN Missing
CVS claims no advance ship notice was received. EDI transmission logs frequently prove otherwise.
ASN Errors
Claimed mismatches between the ASN and the physical shipment — often timing or mapping issues, not real errors.
Small Parcel Shipment
Compliance claims tied to parcel shipments and routing requirements.
DSD & Warehouse Payables
Short-pays across DSD and warehouse payables, matched to invoices and reconciled line by line.
From short-pay to recovered, without the portal grind.
RetailPath connects to your 3PL, EDI, and ERP, so every CVS claim is judged against what physically happened.
Classified on arrival
Every CVS deduction is coded the moment the remittance posts — shortage, compliance, allowance, freight — with CVS's program rules applied.
Evidence assembled automatically
BOL, POD, ASN, and carrier scans are already linked to the shipment before anyone goes looking. No portals, no shared-drive digging.
Disputed and recovered
Invalid claims are filed with the evidence packet attached. The recovery posts to AR, syncs to your ERP, and root cause routes to ops.
See what's recoverable
Find out what CVS owes you.
Get a free auditField guides for CVS suppliers.
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